Family Violence Policies
A requirement under The General Insurance Code of Practice (2020) is for insurers selling retail insurance products to have a Family Violence Policy publicly available to its customers. ExperienceWorx, a division of Austbrokers SPT Pty Ltd, issues this general insurance product on behalf of the insurer 360 Accident & Health Pty Ltd.
To access the Family Violence policies of our insurer partner, please visit their website or the link below:
360 Accident & Health Pty Ltd Family Violence Policy PDF
Austbrokers SPT is also committed to assisting its customers who are affected by family violence by:
- being respectful;
- protecting their privacy;
- minimising the number of times a customer is required to disclose information about family violence;
- arranging access to financial hardship assistance, when applicable;
- appropriately training our staff; and
- supporting our employees affected by family violence.